Tailored advice

Personal advice on supply chain solutions that tailor your brand and grow your business

Long term relationships

At Fillbox we select our partners carefully. This doesn’t mean we only work with experienced e-commerce entrepreneurs. No, we also work with beginners who are dedicated from the start. We are open to any brand or ecom project.

As long as we have the same goals in mind. Only then we can invest in each other and let our businesses grow. Long term relationships are very important to us.

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Business values

At Fillbox we are transparent and don’t overestimate. This means we don’t say we can ship faster as there is no difference between us and any other fulfillment agent in China who uses the same carriers.

To ship faster means it’s all about service and supply chain management. That is what people get with us.

We always try to at least talk with all our partners every day. Even if everything goes well, we will just have a short 5 minute talk.

We will share our thoughts and are pro-active. If we can help grow your business it means we grow as well.

General store vs Branded Niche

General or concept store

If you are a general or concept e-commerce store owner then we can advise you how to operate this effectively. It is nice to test many products and receive some good results in a short time, but the goal is to maintain this model for a long time.

Which products need stock in advance and which do not? What are the domestic delivery options to our warehouse?

That’s why we will explain everything about supply chain and why this plays a vital role in operating a general store. With our backing and help you will be sure to achieve great results for a longer period.

Branded store

Source smarter with our help and cut cost with DTC fulfillment from China.

A branded store operates differently, because most products will be sent from stock and processed in 24 hours.

The startup fase for a brand store takes longer. If budgets are low we will advise and assist how to brand each SKU with the lowest MOQ possible. So you take less risk and can still test a branded product from the start.

If you are a long term partner we will invest in product lines as well, to make sure we keep the brand alive and continue to develop.

Branded niche

We hold direct relations with the best factories who offer complete categories with live stock.  Our team can enhance any photo for you to import and start selling immediately on your store.

We at Fillbox make our content in-house and don’t rely on 3rd parties.  This means we not always need to ship the products to your country first. So it also saves cost.

Tax benefits​

Sometimes a long term partner decides to move his business or store to China or Hong Kong for tax purposes. Hong Kong is a very business friendly city.

In those situations we will help and guide that transition so we can continue to grow our business together.

China as a central point

Every succesfull brand knows that shipping locally from their EU or US warehouse to the other side of the world is expensive.

Therefore we will advise to chose for a more hybrid solution by fulfilling those type of orders DTC from China.

This will save tremendous cost.

Cash-flow problems

Everyone might encounter a moment where you have cash-flow problems.

For some customers we offer a credit-line and we can keep fulfilling orders even if you haven’t paid us. This could give you time to sort out your business, but in these kinds of situations we need to have a complete insight into the (financial) plan and how to return the credit.

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